Effective Date: 01.01.2026
At ShareBorrow, we understand that renting personal items requires confidence.
That’s why we designed protection systems to safeguard both Lenders and Borrowers throughout every transaction.
Our goal is simple: reduce risk, build trust, and support fair outcomes.
🛡 Protection for Lenders (Item Owners)
Verified Borrowers
We use identity and account verification tools to reduce fake or risky users.
Security Deposits
Most rentals include a deposit that can be used if items are damaged, lost, or returned late.
Dispute Support
If something goes wrong, our team reviews evidence and helps reach a fair resolution.
Secure Payments
Funds are handled through the platform, ensuring traceability and accountability.
Risk Monitoring
We monitor suspicious behavior and can restrict problematic users.
Protection for Borrowers (Renters)
Accurate Listings
Lenders are expected to provide real photos, honest descriptions, and correct availability.
Transparent Pricing
You see rental cost, fees, and deposit requirements before confirming.
Support in Case of Issues
If an item is not as described, you can report it through the platform.
Fair Investigations
We evaluate both sides before making decisions.
When the Platform Steps In
If disputes arise, ShareBorrow may:
review documentation,
temporarily hold funds,
determine responsibility,
allocate deposits accordingly.
These actions help maintain fairness and marketplace integrity.
What This Guarantee Means
We provide structure, monitoring, and intervention tools.
However, ShareBorrow is a marketplace between individuals, and participation involves mutual responsibility.
Your Role in Staying Protected
Users should:
communicate inside the Platform,
inspect items at handover,
report issues quickly,
follow agreed timelines.
The faster a problem is reported, the better we can help.
Our Commitment
We continuously improve safety measures, verification systems, and fraud prevention mechanisms to keep the community reliable and secure.